Monday, September 2, 2013

Maxis site not supporting Mozilla or Chrome

A sudden change in policy at Maxis, one of the main telco in Malaysia or is it just my network problem?

Either way, last Aug 2013, Maxis customer support just informed me to use Internet Explorer (IE) or they can help email my bills. They tried, but the bill never arrived.

Now in September, I still can't login to get my bills using Chrome or Firefox. But wait, I see an additional notice at their portal....interesting. I added a text bubble.

I guess they are expecting me to call them for help on my bills.

2 Sept. Just spoke to customer service. Seems their Firefox is able to login and the Firefox version 23.0.1 that I am using not current enough. Huh? Is there a newer version since as of today?

On Firefox version 23.0.1, have disabled pop-up blocker, block reported attack sites/web forgeries, nothing happens when I click the "login" button. Ran IE (finally) and the login button works. Still not working on Google Chrome and Firefox.

Anyone else with this problem?

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